FAQ’s

What vehicles do you inspect?

We can inspect the majority of cars, light vans either before purchase or after purchase.
Click here for Motorhome inspections

What vehicles do you not inspect?

Any vehicle over 3,500kg.
Certain high performance vehicle’s due to insurance – Please call.

 

Can you inspect disability cars?

Yes.

Do you inspect imports?

Yes, if the import is registered in the UK and is recognised in the UK. However, we can still inspect un-registered vehicles but on visual condition ONLY.

Should I secure the car with a deposit prior to inspection by you?

Yes, We advise you secure the vehicle until we have had the opportunity to inspect it. There is no need to put a large deposit down on a car. We would recommend a £200 holding deposit as a maximum amount. Any deposit needs to be on a clear understanding with the seller that if you are not happy with the content of the report you will not proceed with the sale and the deposit will be refunded to you.

In which geographical areas do you carry out inspections?

Inspections are only available on the mainland of UK from £189.95. However there are some areas that carry a surcharge due to distance and some islands we cover for an extra cost – See Here

Do you inspect within congestion charging zones?

The engineers can enter a charging zone but the payment for any congestion charges due for the vehicle being inspected and the engineer’s vehicle is your responsibility and will be charged appropriately.

Do engineers work out of hours?

Our Normal working hours are Monday – Friday 9 – 5pm. Our engineers may be available out of hours and carries a £35.00 surcharge

Can the vehicle be inspected without a current MOT Certificate?

Yes, but if the vehicle does not have a current MOT certificate the road test will not be carried out. It is illegal to do so even with Trade Plates.

Can the vehicle be inspected without current Road Tax?

Yes, Providing we are pre-notified so that the engineer has access to trade plates

Do I have to do anything else before the inspection?

  • Tell the owner that you are arranging an inspection
  • Obtain the owner’s permission to road test the vehicle
  • Check that the vehicle will be available to allow the inspection and road test to take place
  • Check that the vehicle has a current MOT certificate (if applicable) and has sufficient fuel for the road test as so many cars we inspect are bordering on empty!
  • The vehicle must be located on a hard, level surface off of the public highway
  • The vehicle should be reasonably clean

Will the engineer contact me?

Yes. You will be contacted by the engineer and he will confirm when the inspection will take place. He will also call you later in the day after the inspection has been carried out to discuss his finding. However, do not commit to the purchase of the car until you have read the full report as there will be more detail once this is finalised which may affect your ultimate decision.

How soon is the inspection after booking?

The owner/vendor is contacted as soon as possible to arrange a time that is mutually convenient. Most inspections are carried out within two working days but this cannot always be guaranteed.

Can I book a specific appointment time for the engineer?

Usually this is possible but this is dependent on the seller and our engineers commitments.

Do I have to be present at the inspection?

No. We will arrange the inspection with the seller. However, you can be present if you should so wish.

What is not included in the inspections?

  • Dismantling the vehicle or any of its components
  • Oil and fuel consumption
  • Source of oil leaks
  • TV/DVD/satellite navigation systems or Complex systems such as BMW’s ‘ I Drive’
  • Cylinder compression
  • Air-conditioning function and efficiency by the use of specific diagnostic equipment
  • Vehicle electrics and electronics by the use of specific diagnostic equipment
  • Exhaust emissions and/or catalytic converters using gas analyzing equipment
  • Battery condition on electric cars and hybrid vehicles
  • LPG system
  • Any components that are not visually accessible

How long does the inspection take?

It will take from one to two hours depending on the inspection type, location and the vehicle concerned and its condition.

How long is the road test?

The road test is between 5 & 10 miles.

Do I get a verbal report by telephone?

We are happy to discuss the findings after you have read the report and viewed the photographs taken although the engineer will call you the same day after the inspection.  We prefer compiling the report and sending it to you first due to buyers proceeding without fully understanding any issues discussed. Please see this article to show you our reasons for this decision : http://www.guardian.co.uk/

How will the inspection report be sent to me?

You will be e-mailed the report along with the relevant data checks and with a link to pictures taken from the inspection.

Do you offer discounts for more than one inspection?

No – Our service is second to none and is exceptional value for money compared to other companies. Consider this: You get a fully trained MViUK engineer who not only travels (up to 150 Miles), carries out the inspection, calls you to discuss, compiles the report and then submits it to Head Office. They in turn finalise the report and carries out all the relevant data checks and sends the report  to you. So as you see, a lot goes into an MViUK inspection and we are not prepared to compromise on any aspect involving our business. Only in some very exceptional circumstances will we consider a discount and that would be for example if you were undecided about two cars that were in a close proximity (25 miles) to each other or very close to operating offices being GL20 and PE11 postal codes and only then would  be on second and subsequent inspections.

Are there any guarantees?

The report is based on the opinions and expertise of the engineer following a visual assessment as to the condition of the vehicle at the time of the inspection.